Houde instrument -- professional after-sales service
Recently, sporadic cases and local clusters of the novel coronavirus have occurred in many places in China, among which the epidemic in Hebei has touched the hearts of people all over the country, and everyone is cheering for Hebei!
During the period, the Hebei Taihang Iron and Steel 2*80MW sub-critical temperature generator set supported by Dongfang Turbine Co., LTD., all the staff are working against the clock. 2021 before the Spring Festival is a very important installation node, after installing all the sensors, after the Spring Festival can complete the shock commissioning power generation and grid connection work.
At this time, after receiving the field service task, our company appointed Wu Zhipeng, an experienced after-sales engineer, to install and debug the project site under the relevant epidemic prevention work.
吳志鵬在整個行程中,嚴格遵守各項疫情防控管(guǎn)理規定。在售(shòu)後(hòu)服務期間,按(àn)照總(zǒng)包方的相(xiàng)關防疫(yì)要求,自覺做好(hǎo)自我防護工作,積極配合、耐心安裝調試,及(jí)時有效地解(jiě)決現(xiàn)場所有問題,确保産品可靠穩定運行,赢得了現場用戶的一緻贊揚。
用戶特意爲我(wǒ)公司此(cǐ)次逆行服務人員吳志鵬發來一(yī)封表揚信,感謝我公司(sī)爲順利完成太(tài)行鋼鐵發電項目(mù)的(de)支持。客戶熱情的贊美,溫(wēn)暖了(le)這個寒冷的(de)冬天,也溫暖了我(wǒ)公司全體員工的(de)心。
一封表揚信的(de)背後
切實履(lǚ)行“質量好、客戶(hù)至上”的承諾
這隻是我公司所(suǒ)有售後服務人(rén)員的一個縮影,“不積跬步無以至千(qiān)裏,不積小流無以成(chéng)江海”,他們用日常的點(diǎn)滴積累,換來了用戶的認可(kě),同時爲公司赢得(dé)了榮譽!